Dear Friends and Valued Patients,
We welcome you back and are thrilled to see everyone again!
As we do our best to navigate safely treating our patients during these unprecedented times, we wanted to give you a better idea of what to expect when you come to your dental appointment.
Forms: Everyone will be asked to complete the Patient Wellness Form below before their upcoming appointment. We will need to have these forms completed in order to see you. In some cases, we may need to reschedule your appointment to a later date, for your safety and that of our team and other patients.
Call or Text on Arrival: At this time, our reception area is closed to visitors. To limit exposure, we are asking that only those with an appointment come in to the office. With the exception of guardians and translators, additional guests will be asked to wait outside. To help with social distancing and the pre-screening process, please arrive 5-10 minutes early to your appointment and remain in your car. Send us a text reply and/or call us when you arrive. We will text or call you when we are ready for you to come to our screening station.
Wear a Mask: We are asking that all patients and guardians wear a face mask (or face covering) when they arrive to our practice. While we have missed you and would like nothing more than to share hugs and handshakes, please understand that for your safety, we are limiting physical contact at this time.
Screening Station: The screening station will be set-up in our reception area, before you enter the treatment room. You will be asked if any of the information on the forms you completed has changed. We will also be taking the temperature of each patient and parent with a touchless and/or forehead thermometer. Please let us know in advance if you tend to run hot/cold!
Limited Capacity: At this time, we are scheduling at a limited capacity and we will do everything possible to ensure our patients maintain proper social distancing during their appointments.
Cleanliness: We have always maintained the highest standards when it comes to sterilization and cleanliness, but we have added additional safety measures. We have added extra time to appointments to sanitize and sterilize all equipment and surfaces as well.
Check-Out: In many cases, our staff will schedule your next appointment at chairside, take any additional payment due, and answer any administrative questions. We will do our best to keep the process as contactless as possible.
We appreciate your patience while we modify and perfect our protocols.